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Johanne Delves
As one of Canada's premier financial services institutions, the RBC Royal Bank has
leading positions in many Canadian markets. In all, our people serve 12 million individual
and business customers worldwide.
In Canada, we have strong positions in all personal and commercial banking product
lines. In wealth management, we have the largest private banking, full-service brokerage
(by assets) and mutual fund operations among Canadian banks (second-largest among all
fund providers), and we own the second-largest self-directed broker, Action Direct. In
corporate and investment banking, we continue to be the top-ranked securities underwriter
and among the top mergers & acquisitions (M&A) advisors. We are the largest Canadian
bank-owned insurer and one of the fastest growing in the country. We are the leader in
travel insurance and creditor products. We also have by far the largest custody operations
in the country. Our domestic delivery network includes more than 1,300 branches and
other units, and over 4,500 banking machines. Currently, we have 1.9 million online and
2.3 million telephone clients.
Internationally, we provide personal and commercial banking, mortgage origination,
insurance, full-service brokerage, and corporate and investment banking services to over
two million clients in the United States through RBC Centura, RBC Prism Mortgage, RBC
Liberty Insurance, RBC Dain Rauscher and RBC Capital Markets. We also have a retail
network in the Caribbean. Outside North America, we provide corporate and investment
banking, trade finance, correspondent banking, treasury and securities custody services to
business clients, and private banking services to individuals. We have a major presence in
the global reinsurance market. Our international network includes 724 offices in more than
30 countries.
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